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Sales Do's and Don'ts
Sales Do's and Don'ts Do Not ask permission to ask a question - as in, "Can I ask you a question?" This introduction triggers a shut-down response from most prospects. Do Not start the conversation with a sales pitch. Do build trust by asking open-ended personal questions. The more personal, the better. Do observe the environment where you will give the presentation for clues that will allow you to ask better open-ended, personal questions. Do Not assume that a prospect's reply, "I'll think it over," is a yes. It's not. Do answer...
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Customer Loyalty as a Competitive Edge
"Do what you do so well that they will want to see it again and bring their friends." Walt Disney Customer relationship management is powerful in theory, but troubled in practice. Your customer may always be right, your customer service may be impeccable, and... your profits...
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Prospecting & Lead Generation - The cornerstone of the buying/selling process
Prospecting & Lead Generation - The cornerstone of the buying/selling process Prospecting is the cornerstone of the buying/selling process. It is the process which defines and targets people and organizations that will buy your products and services. The ability to gather more names and...
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Listening As A Sales Tool
Your listening skills have a direct correlation to your business results. How? Some salespeople become so involved in what they have to say that they lose sight of the reason why they're there ... to discover their prospect's wants and needs. It's difficult to do that if you are the...
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The Key to Sales Excellence - You
"Most sales people try to take the horse to water and make him drink. It's your job to make the horse thirsty." Gabriel Siegel, President, MediCab, NY Changes in recent years have created far-reaching implications for anyone in the sales field. Globalization, technology,...
Rated 5 of 5
