written on Sep 8, 2009 by William Kesman
It's important for collectors to remember that customer service is a key part of their position when making calls to past due customers. This not only makes it easier for the customer to open up about what the delay in payment is, but also keeps a positive attitude during the call and prevents a hindrance on future business with the customer. The start of...
written on Aug 4, 2009 by William Kesman
written on Jul 20, 2009 by William Kesman
written on Jun 15, 2009 by William Kesman
written on Jun 3, 2009 by William Kesman
discussion started on May 23, 2009
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written on May 11, 2009 by William Kesman
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