Laura's Articles
- Speech Recognition Can Reduce Overhead
- Four Smart Ways to Cut Monthly Telecom Costs
- Making Remote Employees Look"Local"
- Quick Strategies to Minimize Downtime During Power Outages
- How Not to Get Ripped Off By the Phone Company
- VoIP **Must Be Partnership** between Your Voice AND Data Vendors
- 9-1-1 and VoIP
- 7 Common VoIP Mistakes and How to Avoid Them
- VoIP and 9-1-1: Test, test and test!
- How to Prevent Downtime in the Midst of Disaster
- Hosted or Premise-Based VoIP System?
- "Click to Call": Integrate Your Website and Phone System
- Tried & True or Latest & Greatest?
- Virtual Assistants...Help is in the Air!
- Always Get a Ticket Number!
- When Your Image is On the Line
- Disaster Recovery Planning
- Check Your VoIP Readiness
- Telecom Checklist for Moving a Business
- Outgoing Caller ID: What Image are You Transmitting?
- Tie Everyone Together
- Voice Over IP:
- Can I have the keys to my phone system, please?
- When do I need a T1?
Ms. Laura T. Leggett is President of international telecommunications firm DataVoice Connect (www.DataVoiceConnect.com) which specializes in converged voice & data applications - i.e., Voice Over IP -- as well as traditional phone systems and call center technologies.
For more than 10 years she has guided customers small and large toward fitting telecom offerings by educating them about available voice technologies and the telephony marketplace as related to bottom line business strategy. To objectively engineer solutions, her firm is certified with multiple telecom manufacturers and several voice/data carriers including AT&T, Global Crossing, XO and others.
Ms. Leggett and her firm have helped customers all over the world including STERIS Corp., Technical Consumer Products (TCP), The Robbins Company, National Inventors' Hall of Fame, Garick Corp. and others.
Cleveland-born-and-raised, Ms. Leggett has spent her career in northeast Ohio working in technology sales and marketing, starting with Rockwell Automation and spending time with Bristol-Myers Squibb prior to entering the telecommunications industry. She holds a Bachelor of Science from Ohio University and resides with her husband and their two daughters.
