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Mobile marketing has definitely been a hot topic this year. We've watched brands jump in and take advantage of this rapidly increasing delivery channel. We’ve also watched other brands dive in without a plan and misunderstand what really is mobile. We’ve also noticed some brands that are content to sit back and watch.
With so many facets of mobile marketing that are evolving at such a rapid pace, a guiding strategy is a must for companies.
Mobile is more than smart phones and tablets. Mobile marketing is the idea that the Internet is becoming an "always on" outlet for consumers. Brand managers need to have a better understanding of where their brand will be viewed online. Variables include screen sizes (From TVs to desktops to phones to interactive kiosks), connection speeds and environments.
Your online presence could appear in any environment including:
- On the couch at the end of a TV commercial looking for the nearest store
- From 30,000 feet during a flight doing research
- In the store parking lot looking for coupons
- In a store aisle searching for more information on your brand
- In your venue looking for a map or customer service assistance
- In the car locating a restaurant for dinner
- Anywhere else that the Internet can now be carried in the palm of your consumers’ hands
To keep up with your consumers and allow them to find your brand in any of the above situations, keep your options open and determine the best mobile marketing tactic for you.
There are dozens of specific mobile marketing tactics including:
- QR codes
- Mobile couponing
- Mobile video
- Mobile-optimized websites
- Location-based check-ins
- Mobile search
- Mobile apps
These are all great marketing tactics, but they are just pieces of the puzzle. Your mobile marketing strategy is how you tie them together for the consumers' benefit in a way you can manage and monitor. Brands do not have to jump on every mobile tactic that comes along, but you need to be aware of how your clients could potentially use them. Simply immersing yourself as a mobile consumer and partnering with a technology-savvy marketing agency will help you make informed decisions on the direction your brand should take.
The true goal of a mobile marketing strategy is to make your brand available to your consumers in an easy-to-digest format when and how they want it.
For additional mobile marketing information, check out these Chatter posts:
Jason Therrien is president of thunder::tech, an integrated marketing agency based in Cleveland, Ohio, that provides services in the areas of web, graphic design, interactive media, video, public relations, social media and advertising. To learn more about thunder::tech and the agency's capabilities, please visit
www.thundertech.com
or call 216-391-2255. To get the latest marketing industry thoughts and random musings from thunder::tech, follow us on Twitter @thundertech.