written on February 20, 2009 by Kenyon Mau
Related Items
- Expanding Ban the Box Legislation Impacts Small Business
-
written on March 01, 2012
by Ted L Moss
- Pre Employment vs. Post Employment Investigations
-
written on October 27, 2011
by Ted L Moss
- How do I identify good people and get them OnBoard?
-
written on October 13, 2011
by Steve Krisfalusy
- Onboarding and a Whole Lot More
-
written on September 20, 2011
by Steve Krisfalusy
- Avoid Hiring Mistakes. Hire Right. It’s as Easy as Riding a B.i.k.e
-
written on June 23, 2011
by Shelley Solomon Cull
- Vetting your C-Level Management Part 2: Federal Criminal Records and Credit Reports
-
written on April 15, 2011
by Ted L Moss
- Designing Your Management Team - Vetting your C-Level Management Foundation
-
written on January 21, 2011
by Ted L Moss
- How a Little Creativity Can Bring Big Rewards in Recruiting
-
written on November 19, 2010
by Kenyon Mau
- Tips on How to Hire Your First Employee
-
written on November 17, 2010
by Joe Mayer
- Hiring Your First Employee
-
written on November 12, 2010
by Steve Krisfalusy
- The Use of Public and Private Records for Pre-Employment Screening
-
written on November 03, 2010
by Ted L Moss
- Five Tips to Avoid Resume Fraud
-
written on September 07, 2010
by Ted L Moss
- Social Networks as a Pre-Employment Screening Tool
-
written on July 09, 2010
by Ted L Moss
- What American Idol Can Teach Us About Hiring Talent
-
written on July 01, 2010
by Kenyon Mau
- Hiring the Right Person is the First Step in the Talent Management Process
-
written on August 12, 2009
by Ted L Moss
- Multiple Indepth References are Critical to the Hiring Process
-
written on July 22, 2009
by Laurie Mitchell
- Should You Consider Using Outplacment Services
-
written on May 07, 2009
by Ginni Garner
- Leading Brand or Metoo Product
-
written on April 30, 2009
by Ginni Garner
- Fingerprint Based Criminal Record Searches
-
written on April 16, 2009
by Ted L Moss
- Top Ten Trends in the Screening Industry
-
written on April 14, 2009
by Ginni Garner
- Sourcing in 2009 Great Resources for Finding Talent Online
-
written on April 01, 2009
by Ginni Garner
- Free Public Records So You Want To Do Your Own Background Checks
-
written on March 17, 2009
by Ted L Moss
- Actions Managers Can Do During This Recession to Retain Employees for Later
-
written on March 11, 2009
by Kenyon Mau
- Whats Leadership Got to Do With Retention
-
written on February 20, 2009
by Kenyon Mau
- Are You Closing the Deal
-
written on February 18, 2009
by Ginni Garner
- Recruiting Good People
-
written on January 26, 2009
by Steve Krisfalusy
- Is It As Bad As They Say
-
written on January 21, 2009
by Kenyon Mau
- 15 Onboarding Errors Companies Make Part 2 of 2 Part Series
-
written on December 18, 2008
by Kenyon Mau
- 15 Onboarding Errors Companies Make Part 1 of a 2Part Series
-
written on December 02, 2008
by Kenyon Mau
- My Lips are Sealed Employment Job Reference Checks and Shield Laws
-
written on November 18, 2008
by Ted L Moss
- Integrity How Can I Interview for It
-
written on October 28, 2008
by Kenyon Mau
- Drug Testing for Small Businesses
-
written on September 29, 2008
by Ted L Moss
- Can the Talk of Politics Survive in an Office During an Election Year
-
written on September 18, 2008
by Kenyon Mau
- How a Phone Can Increase Your Recruiting Effectiveness
-
written on September 09, 2008
by Kenyon Mau
- Employee Retention in Practice
-
written on August 18, 2008
by Kenyon Mau
- Credit Screening for preemployment purposes
-
written on July 31, 2008
by Ted L Moss
- The Importance of Onboarding New Employees
-
written on July 28, 2008
by Kenyon Mau
- Lous Law How a Little Creativity Can Bring Big Rewards in Recruiting
-
written on June 24, 2008
by Kenyon Mau
- Before Posting an Open Job
-
written on June 03, 2008
by Kenyon Mau
- Why Review an Applicants Driving Record
-
written on May 19, 2008
by Ted L Moss
- A Criminal Records Primer for the Employer
-
written on April 17, 2008
by Ted L Moss
- Finding a Reputable Preemployment Screening Provider
-
written on April 17, 2008
by Ted L Moss
- Outsourcing Cost Savings or Risky Business
-
written on April 02, 2008
by Ted L Moss
- Negligent Hiring What Every Employer Needs to Know
-
written on March 27, 2008
by Ted L Moss
View All
More By This Expert
-
Employees Matter Too!
-
written on April 11, 2011 by Kenyon Mau
-
Card Check is Still Alive
-
written on March 22, 2011 by Kenyon Mau
-
The Widening Gap
-
written on February 22, 2011 by Kenyon Mau
-
Keep an Eye on Employee Free Choice EFCA in 2011
-
written on December 28, 2010 by Kenyon Mau
-
How a Little Creativity Can Bring Big Rewards in Recruiting
-
written on November 19, 2010 by Kenyon Mau
-
To Some This Rule is Golden
-
written on September 02, 2010 by Kenyon Mau
-
Not Out of the Woods on EFCA Just Yet
-
written on July 29, 2010 by Kenyon Mau
-
What American Idol Can Teach Us About Hiring Talent
-
written on July 01, 2010 by Kenyon Mau
-
Employee Free Choice Act
-
written on June 07, 2010 by Kenyon Mau
-
The Burden of Clarity
-
written on October 12, 2009 by Kenyon Mau
-
Specter Nows Adds Name to EFCA Proponents
-
written on October 06, 2009 by Kenyon Mau
-
How Knowing What Energizes Your Employees Will Help You
-
written on August 27, 2009 by Kenyon Mau
-
A Matter of Trust
-
written on August 12, 2009 by Kenyon Mau
-
Recruiting Strategies to Keep You Pro-Employee
-
written on July 16, 2009 by Kenyon Mau
-
How Do We Remedy Sinking Morale After Layoffs?
-
written on July 06, 2009 by Kenyon Mau
-
The Costs of Not Being Pro-Employee
-
written on June 23, 2009 by Kenyon Mau
-
What is the Employee Free Choice Act and How Would It Impact You?
-
written on May 29, 2009 by Kenyon Mau
-
Assessing Employee Engagement Without Breaking the Bank (Part 2 of 2)
-
written on May 06, 2009 by Kenyon Mau
-
Assessing Employee Engagement Without Breaking the Bank (Part 1 or 2)
-
written on April 15, 2009 by Kenyon Mau
-
Actions Managers Can Do During This Recession to Retain Employees for Later
-
written on March 11, 2009 by Kenyon Mau
-
Is It As Bad As They Say?
-
written on January 21, 2009 by Kenyon Mau
-
15 On-boarding Errors Companies Make (Part 2 of 2 Part Series)
-
written on December 18, 2008 by Kenyon Mau
-
15 On-boarding Errors Companies Make (Part 1 of a 2-Part Series)
-
written on December 02, 2008 by Kenyon Mau
-
Integrity: How Can I Interview for It?
-
written on October 28, 2008 by Kenyon Mau
-
Can the Talk of Politics Survive in an Office During an Election Year?
-
written on September 18, 2008 by Kenyon Mau
-
How a Phone Can Increase Your Recruiting Effectiveness
-
written on September 09, 2008 by Kenyon Mau
-
Employee Retention in Practice
-
written on August 18, 2008 by Kenyon Mau
-
The Importance of Onboarding New Employees
-
written on July 28, 2008 by Kenyon Mau
-
Lou's Law - How a Little Creativity Can Bring Big Rewards in Recruiting
-
written on June 24, 2008 by Kenyon Mau
-
Before Posting an Open Job
-
written on June 03, 2008 by Kenyon Mau
View All
Have you had that one supervisor that didn't seem like a "typical" manager? They were not like the pointy-hair boss of Dilbert cartoon fame. There was not even a hint of Meryl Streep's character in "The Devil Wore Prada". They were kind, considerate, motivational and the kind of person you would do just about anything for? I had a coach in college like that. He was open, respectful, considerate, fair and firm, and we knew he cared about his players. We, his team, would literally do anything for him. We did not place that high in the division standings. Yet, we were a tight-knit group and I never felt being a part of something more special in sports since then. That coach was able to bring out the best in his players and I still remember that support even today. I may not have realized it then, but I was watching a great leader at work.
Having said that, what has leadership got to do with recruiting and retaining employees? Well, everything. Now much has been written on leadership and its place in business. What has not been mentioned much is how an intelligent leader can be an organization's best recruiting and retention tool. Studies have shown time and time again a leader who has an emotional intelligence is the one who is more productive. Many books on emotional intelligence have been written over the years, with even some of the pioneering work being done here in Cleveland. Research has shown that a leader who can engage people and connect with their needs is the person who lights the fire within employees. The idea in emotional intelligence begins with a group of five traits that allow managers to maximize not only their own skills but those of their subordinates.
In brief, these traits deal with that leader's ability to understand and manage themselves while also doing exactly the same with those around them through:
Self Awareness: knowing your own strengths, weakness, values, motivations and how all these impact those around you.
Self-Regulation: knowing when to react to negative emotions and when not to
Motivation: knowing what drives you to achieve
Empathy: knowing the impact of what you do and say going to be on others
Social: knowing how to manage relationships in a way that moves people in the direction they need to go.
Imagine you are working for someone that has mastered these traits? That manager would be capable of finding talent and keeping it within the organization. Ultimately, that is what we want our managers to do. Why? Not only does it keep superior employees motivated with the organization, it can also form a pipeline of talent to progress up the chain to higher levels of responsibility. This in turn helps with succession planning. All this boils down to igniting enthusiasm - the fuel of retention.
How might you rate yourself on your own self awareness? How well can you motivate your employees in a meaningful way not involving threats? Can you honestly keep it together when the situation calls for it? Countless employee surveys have shown that the number one reason people leave a company is their boss and either how poor a leader they are, or how much they block their employees' career progression unintentionally or otherwise. It might be time to look in the mirror and ask yourself some honest questions about your emotional intelligence.
We will continue this topic in future posts. In the meantime, remember the words of Ralph Waldo Emerson, "Nothing great was ever achieved without enthusiasm". Enthusiasm is contagious. Showing your employees how much you value them through enthusiasm for them using these 5 traits of emotional intelligence can ignite their passion for you, the same way my college did with me.