written on June 23, 2011 by Shelley Solomon Cull
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If you want to avoid costly hiring mistakes, hire right the first time. It’s as easy as riding a B.I.K.E. Follow these four steps to attract and retain a winning team.
- B= Be a great company
- I= Identify the traits of the ideal candidate
- K= Know the questions to ask to get the answers you need
- E= Evaluate the fit
Be a Great Company
Great people will only want to work for great companies. To attract the most qualified candidates be sure to have a company culture that is positive and respectful. In both my family’s restaurant and my veterinary practice we were able to retain our employees for 12, 18, 22 years. Be generous and thankful for the time and effort that your employees bring to the workplace and to your valued customers. Being recognized for achievement is still more important than a monetary reward.
Identify the Traits of the Ideal Candidate
Whom do you seek? Someone outgoing? Someone obsessed over detail? A super sales rep? An entrepreneurial driver? When you define the personality traits of the ideal candidate regarding drive, influence, service orientation and attention to detail, then you will recognize a qualified candidate when they sit before you.
Know the Questions to Ask to Get the Answers You Need
Questions like “what are your hobbies?” or “how would your friends describe you?” will help reveal the lifestyle and personality of a candidate. With evaluation criteria I.E. General Knowledge about Work Field, Drive, Conversational Ability, Attitude, Education and Professional Appearance, questions should lead you to the answers you need to determine if the candidate is qualified. Questions that begin with “Tell me about a time when…” allow the candidate to reflect on stories and experiences that have created their work history and will reveal to you their likely behaviors in the future.
Evaluate the Fit
After the interview, make a decision on the candidate’s fit for the position. Is it a Win-Win? If the candidate appears to be ideal and leaves you with a feeling of elation, categorize them as a YES! with an exclamation point. If the candidate answered the questions acceptably and there were no red flags, but their experience and attitude weren’t life-changing or unique, categorize them as a MAYBE (most employers would hire them). They are average. If the candidate’s answers and experience left you with an “oh my” or an “oh no”, the categorize them as a “NO Thank you”.
Only hire the YES. You will avoid mis-hires by only hiring the best. Remember the saying, the enemy of excellence is “good enough”. Avoid hiring mistakes. Only hire the YES. It’s as easy as riding a B.I.K.E.
Have a hiring need? It would be my pleasure to help you select your next dream candidate. Give me a call at 440.537.5641 or email me at Shelley@NexStepStrategy.com.
Shelley Solomon Cull
President, NexStep Strategy
Partner, Working Women Connection