To Some, This Rule is Golden

written on September 02, 2010 by Kenyon Mau

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Recently, I was busy performing harassment training for one of my clients of all their employees.  The purpose was the yearly review of what is harassment and what can employees do to continue its prevention in this environment.  As I am conducting this training, the parallels between retaining excellent employees and their working in respectful and dignified surroundings continued to strike me.  I am reminded how much simply following the Golden Rule just made sense.

Harassment is a sensitive and combustible issue.  There is no clear cut, all encompassing behavior that neatly delineates what is and what is not considered harassment.  That’s why organizations need constant reminding on this issue.  At the heart of it all, it is about how one human treats another in the workplace.  What we forget or don’t understand is the ripple effect an atmosphere of intentional or uncorrected mistreatment poisons a culture and sabotages productivity.  Broadening the scope of a toxic environment to any mistreatment of employees can cause on the victim:

1. Increased stress and health issues
2. Decreased productivity
3. Resentment to the organization or another employee
4. Increased likelihood of domestic issues
5. Turnover

Any combination of these (or more) effects on a victim will translate to the organization in outcomes such as:

1. Increased absenteeism leading to decreased productivity for those covering many jobs
2. Resentment among employees for how the decreased productivity impacts them
3. Possible legal costs if a law is thought to have been broken
4. Tarnished public image
5. Possible safety issues

There are more impacts to both employees and businesses.  But the bottom line here is with things being tough already economically and otherwise, why make it harder for yourself?  Yes, it is true things are changing on our society and that has or will have a direct impact on the people hired into organizations.  These societal changes will lead to conflicts in the workplace as cultures old and new clash.  Certainly not in all situations will follow this track.  However, we in northeast Ohio are on the front end of a shift that will take a long time to accomplish.  The thing we need to consider is going back to a concept many of us learned in early in our lives: the Golden Rule.  Treating others as we want to be treated is often forgotten in this “24/7-do-everything now-and for me” world.  Sometimes, the old way IS the better way.  Remember this rule when you go into work next, take it to heart, and see if it makes a difference in your work relationships.  The rule-of-thumb suggests it will.

Kenyon Mau
Phone: 877.459.0004
kenyon@humancapitaladv.com  
 http://www.humancapitaladv.com