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April 30th Home Business Network Workshop
written on June 02, 2009 by
COSE Home Business Network

Spring and Go Green - Improving Your Bottom Line

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Taking Care of the Customer
written on June 02, 2009 by Hollie M Ksiezyk
Relationship Selling Strategies

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You Know What THey Say About Good Intentions
written on June 02, 2009 by Rachel Torchia
Customer Retention

Has your life been full of past GOOD INTENTIONS that never made it to reality? True confession: I know I have more than a few on which I wish I would have followed through. Coulda, Shoulda and wish I woulda!

 

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To Do Lists
written on June 01, 2009 by Rachel Torchia
Customer Retention

Rachel Torchia asks: Do you keep big lists of tasks that you must get done? Is that a "wish list" or a list of reality? Is it manageable or does it drive you crazy trying to get everything done so you end up accomplishing very little?

 

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Always Carry Your Knife to Survive an Anaconda Attack
written on June 01, 2009 by Frank Fantozzi
Business Financial Planning

Sometimes our natural reaction to a threat is not the best one. With the liberal press screaming recession and the supposed economy experts scattered with opinions leaving people puzzled, investors are asking themselves, "Should we run from the market?". I heard this great story, which I hope will provide you with some guidance in handling your personal investments.

 

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Reasons Why Having Representation May Result in a More Successful Business Sale
written on June 01, 2009 by Kipp Krukowski
Buying and Selling a Business

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When You Lose Your Temper Who Catches It
written on June 01, 2009 by Rachel Torchia
Customer Retention

Is it ever okay to lose your temper and spew ugliness on those around you because YOU feel the need to vent anger? Do YOU leave victums in your path that are not even a part of your tantrum?

 

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Charting a Course to Sustainability
written on May 29, 2009 by Nicole Stika
Greening Your Business

How to develop a sustainability mindset for your business.

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What is the Employee Free Choice Act and How Would It Impact You
written on May 29, 2009 by Kenyon Mau
COSE Advocacy Information

Imagine for one moment walking into your office one Monday morning and one of your employees is waiting to see you.  After the usual morning pleasantries, you come to find that over the weekend your employees had a meeting where they signed authorization cards and had enough votes to form a functional union.

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How Word Choice May Have Helped 228 Artists Lose $20,000 in Fellowships
written on May 29, 2009 by Nikki Evans
Marketing 101

When the judging process ended May 19th, 20 out of 248 artists were selected to be awarded $20,000 fellowships by Cleveland's Community Partnership for Arts and Culture. That left 228 artists painfully disappointed.

 

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Relationships Reverse Negative Assumptions for Success
written on May 28, 2009 by Joe Mayer
Personal Evolution

After a recent sales training workshop, a sales engineer took me aside and asked my advice on dealing with a difficult customer.  He took on the account one year ago from a senior engineer and, starting with the first meeting, things unraveled.

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Emotions are a Part of YOU
written on May 28, 2009 by Rachel Torchia
Customer Retention

Do you contol them, or do they control you? Do you believe it is a choice you make? Controling your emotions can make a difference in your life.

 

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Do You Let Your UGLY SIDE Loose
written on May 27, 2009 by Rachel Torchia
Customer Retention

Do you steer clear of negative people? Do you think they can't help being negative? Does being negative give them power? Is being negative "just the way they are"?

 

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Car Rental Insurance
written on May 26, 2009 by Francine Price
Business Insurance

With summer around the corner, and the possibility of renting a car - do you purchase the car insurance offered to you at the counter by the rental agency?...

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The Best Customer Research May Be Just a Click Away
written on May 26, 2009 by Karen Malone Wright
E-Marketing Tips and Trends

Social media and networking sites such as Twitter get all the headlines, but the real news is about how today’s socialized Internet has empowered the public to truly understand its own power. With a simple mouse click and a brief paragraph of copy, anyone with access to a keyboard can influence not only the actions of businesses, but also the decisions of other consumers.

 

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Twitter for NonTwittering Businesses
written on May 26, 2009 by Karen Malone Wright
Social Media

If you’re not adept at sending 140-character messages about your business or your personal activities throughout any given day, lately it can seem as though you’re alone on a deserted low-tech island.

 

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Eliminate the Negative and Accentuate the Positive
written on May 26, 2009 by Rachel Torchia
Customer Retention

A negative guarantees you are going to attract other negative people. Have any negative people do you have in your life? Fact - a negative and a positive emotion cannot coexist. They will only end up fighting with each other.

 

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The Most Powerful Questions That Recruiting Never Asks
written on May 26, 2009 by Ginni Garner
Employee Development

More often than not, it is the simplest things in life and in business that produce the biggest impacts. Having spent more than 30 years analyzing corporate recruiting practices and strategy, I have noticed there are some rather basic questions that, if only posed, would have a profound impact on the effectiveness of most recruiting endeavors.

 

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Need New Business Software Part III Software as a Service
written on May 26, 2009 by Laura Pettit Rusick
Innovation in Technology

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What Business Are You Really In
written on May 26, 2009 by Dan Cricks
Marketing 101

If asked what business they're in, most people will answer like this: I own a restaurant. I sell insurance. I'm a dentist. I'm in industrial chemicals. I own a software company. They all wrong.

 

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Exit Your Business on Your Terms
written on May 26, 2009 by Kipp Krukowski
Buying and Selling a Business

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Surprise Your Custoemrs They Will Love You
written on May 26, 2009 by Rachel Torchia
Customer Retention

We love to surprise our customers when they come to sign their documents. The first thing they see is a personalized sign welcoming them to our office.

 

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7 Questions to Ask Yourself
written on May 22, 2009 by Roxanne Kaufman
Professional Advancement

"Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion."  John Welch.  Even the most confident, outstanding leaders struggle through times when external circumstances can make them feel off track.  Especially in times like these.

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What Is This Thing Called SUCCESS
written on May 22, 2009 by Rachel Torchia
Customer Retention

Success - the behavior of achievement. Every person has a desire to be successful but not everyone is designed to achieve success.

 

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A Seat at the Table Event May 12 2009
written on May 20, 2009 by SalesandMarketingExecutivesofCleveland contributor
SME Cleveland

This educational event was held May 12, 2009 by Sales and Marketing Executives of Cleveland and is on "Why Some Salespeople Connect with Senior Executives and Others Fail".

 

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