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Take Care Of What You Got
written on April 16, 2009 by Scott Brown
Customer Service

 

Sure it's a tough economy.  Everyone is trying to bolster their sales - everything from marketing campaigns to value-based promotions and even "new, lower" prices.  There's nothing wrong with that.  In fact, these may all be good ideas to help your business get through these tough times.  But sound business principles shouldn't change based on the economy.  Sure, you should try everything you can to bolster your sales, but instead of focusing all of your energies on finding new business; there may never be a better opportunity to "wow" the customers that you already have.

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When Do US Patents Expire
written on April 15, 2009 by David Burge
Intellectual Property

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Assessing Employee Engagement Without Breaking the Bank Part 1 or 2
written on April 15, 2009 by Kenyon Mau
Employee Development

Research has brought to light the correlation between employee engagement and profitability, and the first step to improving employee engagement in your company is knowing where you stand.

 

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Top Ten Trends in the Screening Industry
written on April 14, 2009 by Ginni Garner
Recruitment and Safe Hiring Practices

ESR (Employment Screening Resources) has identified the following trends for 2009 in its second annual report on trends in the screening industry and safe hiring. The 2009 trends reflect increasing concerns over the over the use of Facebook and similar sites, lawsuits looming over inaccurate Background Screening reports, increasing government scrutiny of the screening industry and privacy and security issues.

 

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Transitional Work is GOOD Business
written on April 13, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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Selling a Business Avoid these Myths
written on April 13, 2009 by Kipp Krukowski
Buying and Selling a Business

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Why File a Provisional Patent Application
written on April 10, 2009 by David Burge
Intellectual Property

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Are Recovery Efforts Showing Results
written on April 09, 2009 by Frank Fantozzi
Business Financial Planning

The Obama administration and the Federal Reserve (the Fed) have been very busy in the first quarter moving ahead quickly with policy actions aimed at countering the recession. In addition to accommodative monetary policies, the government's large stimulus spending initiatives will begin to work its way through the economy and at least part of it will be helpful.

 

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The New BWC Deductible Program
written on April 08, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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Selling in a Tough Economy Part Three
written on April 07, 2009 by Steve Krisfalusy
Prospecting

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Get in the Game Participate in COSE's Advocacy Efforts
written on April 07, 2009 by COSEAdvocacyInformation contributor
COSE Advocacy Information

2009 has been an interesting year thus far and we expect to see a number of different bills presented on both the state and federal level that will impact the small business community.  And, with the recent introduction of the Employee Free Choice Act, you're probably asking, "What can I really do to help?"

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Monopoly Misconceptions Regarding Patents
written on April 07, 2009 by David Burge
Intellectual Property

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Seller Financing A Financing Solution in Todays Lending Environment
written on April 07, 2009 by Kipp Krukowski
Buying and Selling a Business

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COSE Takes the Lead On Small Business Energy Efficiency Initiatives
written on April 07, 2009 by COSEAdvocacyInformation contributor
COSE Advocacy Information

On March 25, 2009, the Public Utilities Commission of Ohio (PUCO) and FirstEnergy came to an agreement on the electric rating structure for the state of Ohio.  Over the next few months, electric marketers will have the ability to bid on the price of electric generation. The marketer with the lowest bid will set the price for customers until 2011.

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Leadership Tune Up
written on April 07, 2009 by Steve Krisfalusy
Creating a Positive Culture

Your company's culture & productivity directly relates to the management style of the owner(s) - from the top down. When was the last time you took a step back and reviewed your management style so you can evolve & stay in tune with "best practices" for today? Many think that throwing money at people or a pizza party once in awhile takes care of that - wrong!

 

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Workers Comp eNewsletter Welcome from Steve Millard
written on April 07, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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Diversity and InclusionMore than Race
written on April 03, 2009 by Tameka Taylor
Diversity Awareness and Education

Here in America most often when we talk about "diversity", race is the element that most of us focus on. And then here is Northeastern Ohio, when we break race down, most people focus on Blacks and Whites. However, diversity is bigger than that; if it were only about race, life would not be as complicated. If we only included people who are Black and White, we are not being inclusive at all thus leaving out about 16% (1,815,029 people) of Ohioans based on the 2000 Census.

 

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Workers Comp Terms and Definitions
written on April 03, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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COSE Public Policy Agenda
written on April 02, 2009 by COSEAdvocacyInformation contributor
COSE Advocacy Information

COSE's 2009-2010 Public Policy Agenda sets COSE's public policy priorities for the next two years. As one of the largest small business support organizations in the country, COSE is a unified, collective voice on the legislative and regulatory issues affecting small business.

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Overcoming Price Resistance in a Down Economy
written on April 02, 2009 by SME Cleveland
SME Cleveland

This is the podcast from the SME-U event held on 3/10/09 with Marvin Montgomery as the presenter.

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Workers Compensation Administrative Update Whats Up With Group Rating
written on April 02, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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The Workers Comp Hearing Process
written on April 02, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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Ive Fallen and I Cant Get Up What To Do When an Injury Occurs in Your Workplace
written on April 02, 2009 by COSEWorkersCompensation contributor
Workers' Compensation

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Sourcing in 2009 Great Resources for Finding Talent Online
written on April 01, 2009 by Ginni Garner
Recruitment and Safe Hiring Practices

With the economic downturn and the countless lay offs over the last 12 months, the pool of available talented employees has gotten much bigger. The challenge these days seems to be sorting through the sheer volume of resumes and possible candidates. There are only so many hours in the day.

 

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It's the Little Extras...
written on April 01, 2009 by Roxanne Kaufman
Professional Advancement

"It's the little extras..." Max.  In his book, Fares to Friends, Ed Wallace, founder and Chief Relationship Officer of the Relational Capital Group, introduces us to Max.

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