All Topics

Sort Articles by:

Page Sorting
Increase Business through Visual Value by Dawn Waldrop BestImpressions LLC
written on June 22, 2009 by Phil Stella
Networking Strategies

more...

Branding and Marketing Play Well Together
written on June 22, 2009 by Brian Sooy
Marketing 101

With all the feverish activity that people label as branding and marketing, it's important to remember that they are not two separate activities, but part of a continuum (did he just say continuum?) of communications.

 

more...

Are You Dangerous When Your Dont Control Your Emotions
written on June 22, 2009 by Rachel Torchia
Customer Retention

When you are out of control, what happens to your emotions? Do you rant and rave? Do you snap at innocent victums? I ask, Is it your mind or your emotions taking over? Richard Flint imparts to you some thought provoking insight to this question.

 

more...

Food Waste CompostingTaking it Out of the Landfills
written on June 18, 2009 by Beau Daane
Waste Reduction, Recycling and Composting

 

On April 30th, 2009, over 50 stakeholders including businesses, haulers, and processors gathered at E4S to connect, learn, do food waste composting.  The meeting was a great success and helped to jump start food waste composting in NEO.  Food waste is a significant source of methane in landfills, a potent green house gas.  Composting food waste is much better than throwing it in the landfill!  A simple way to start at home or work is by throwing your coffee grinds on your acid loving rhododendrons, azaleas and blueberries!

more...

PODCAST from 51409 Expand Your Reach Selling Wholesale and Retail
written on June 18, 2009 by Matt Charboneau
COSE Arts Network

This is the podcast from our education workshop at Beck Center for the Arts on 5/14/09. The order of the panelists is: Brian Jones, Deby Cowdin, Chris Zielski and Jennifer...

more...

New SBA Stimulus Update
written on June 17, 2009 by Marsha Powers
Access to Capital

The new stimulus law allows the U.S. Treasury Department to lend money to brokers to buy up pools of Small Business Administration (SBA) 7(a) loans on the secondary market thus making money available to banks to make more loans. Further, the U.S. Treasury Department will spend up to $15 billion to buy those pooled loans itself. It will also use the money to buy up the bank portion of debt on SBA Certified Development Company (CDC) 504 loans. The changes are effective immediately and will continue through out 2009 or the depletion of the available funds, whichever is first.

 

more...

Snapshot of 3rd Quarter Funding Opportunites in NEO
written on June 17, 2009 by Marsha Powers
Access to Capital

Even financially healthy companies will continue to feel the credit pinch throughout the remaining 2009. It will take several quarters to see how President Obama's new Economic Stimulus Package will ultimately play out in getting liqiuidity flowing again on a national level. My forecast as to when this will happen is during the second quarter of 2010. In the meantime, here are existing funding sources to consider:

 

more...

Your Presence Is Required To Be Present Today
written on June 17, 2009 by Rachel Torchia
Customer Retention

I ask; Where are you mentally right now? Are you still in yesterday? Are you stressing over tomorrow? What happened to today? Are you here?

 

more...

Networking Behavioral Style Tip Who Should You Approach
written on June 17, 2009 by Phil Stella
Networking Strategies

more...

VoIP Should We Switch
written on June 16, 2009 by Ryan Shorts
Telecommunications

more...

Countdown To Words That Work Best
written on June 16, 2009 by Nikki Evans
Marketing 101

Banners hanging outside the Baltimore Museum of Art told us the complete story. One word in the right location expressing the entire marketing message: who (BMA), what (all exhibits), what's in it for me (no cost).

 

more...

Leaders Hunting for Sales
written on June 16, 2009 by Steve Krisfalusy
Prospecting

more...

Do you REACT or Do you RESPOND There Is A Big Difference
written on June 16, 2009 by Rachel Torchia
Customer Retention

When a crisis comes up, be it large or small, how do you handle it? Do you immediately start ranting? Do you take the "pause" and respond to keep control of your self and the situatiion? Do you look like an idiot RANTING and RAVING and lose the respect of others?

 

more...

GET READY GET SETRUNFASTERFASTER
written on June 15, 2009 by Rachel Torchia
Customer Retention

Is it any wonder that we feel like we are running in circles and become exhausted and frustrated? Do more-more-more...get it done fast-fast-fast....BOOM!

 

more...

Preposterous Pizza Policies
written on June 15, 2009 by Scott Brown
Customer Service

 

My daughter's soccer team just finished up another great season.  Although they lost the championship game, they played with great intensity and gave it their all.  To celebrate, the coaches decided to take the girls out for a pizza dinner and several parents decided to join the party.  A group of about 40 people was ready to descend on a local eating establishment.  One of our coaches called the locally-owned restaurant to notify them that a large group was headed their way.  We wanted to make sure that they could handle a group of our size without too much trouble and to verify that we could all sit together.

more...

Networking for Introverts
written on June 15, 2009 by Phil Stella
Networking Strategies

more...

Getting Back To Basics
written on June 15, 2009 by William Kesman
Receivables Management

It's time to get back to basics with collections. Often time's clients leave customer chargeback's unresolved or left as unimportant. However, they should be resolved as quickly as possible. The first reason, to make sure the customer's billing is correct and not to irritate the customer. Second, to resolve the issues while they are fresh in the customer's mind. If a chargeback goes unresolved for a period of time, the customer is likely to forget the reason for the chargeback and assume since they took it at the time, it must be correct.

 

more...

Thirteen Questions to Ask Yourself before Trying to Sell Your Business on Your Own
written on June 15, 2009 by Kipp Krukowski
Buying and Selling a Business

more...

Speaker Bios from 6/10/09 Meet the Press Panel Discussion
written on June 15, 2009 by Matt Charboneau
COSE Arts Network

more...

Media Relations Guide from 6/10/09 Meet the Press Panel Discussion
written on June 15, 2009 by Matt Charboneau
COSE Arts Network

more...

Roses RosesDo You Stop To Smell The Roses
written on June 12, 2009 by Rachel Torchia
Customer Retention

How many times have you heard or said "stop and smell the roses"? Think about this; Why do we say it?

 

more...

So Many Events So Little Time
written on June 11, 2009 by Phil Stella
Networking Strategies

more...

A Puzzle To Solve Slow Down To Speed Up
written on June 11, 2009 by Rachel Torchia
Customer Retention

To slow down to speed up is not easy to grasp. I suggest you read it several times and process this by thinking of how you handled pressure situations in the past.

 

more...

At My Earliest Convenience Voicemail Message A Reflection of Your Customer Service
written on June 10, 2009 by Jeanne Bluffstone
COSE Home Business Network

more...

Great Service In The Snow
written on June 10, 2009 by Scott Brown
Customer Service

 

Managers and owners are always trying to come up with ways to "teach" service.  And without a doubt, businesses need to clearly identify what service means to the organization and how it is delivered to the customer.  No argument here.

more...

Page Sorting