- Honestly Now Who Are You
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written on July 23, 2009
by Rachel Torchia
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Customer Retention
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You are what you believe. What you are doing with your life is a visual definition of what you believe about you!
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- Local Long Distance and Internet Shop Around
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written on July 23, 2009
by Ryan Shorts
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Telecommunications
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Have regular meetings with your outsourcer. Discuss their performance, and discuss your business strategy. Talk about potential acquisitions. The outsourcer may need to hire additional people and increase storage space; they will likely be impacted by the integration strategy. Regularly check to make sure the IT strategy is aligned with and supports your business strategy.
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- A Matter Of Perspective
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written on July 23, 2009
by Scott Brown
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Customer Service
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Exceptional service is often a matter of perspective. Great service to one person may be a disappointing encounter for another. I recently had just such an experience.
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- Multiple Indepth References are Critical to the Hiring Process
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written on July 22, 2009
by Laurie Mitchell
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Recruitment and Safe Hiring Practices
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A diligent recruiter should check a candidate's references twice: Once informally -- prior to submitting the candidate to a client company -- with a couple utterly confidential and trustworthy off-the-record sources who confirm the recruiter's assessment and instincts that her candidate has excellent qualifications and interpersonal skills for a specific search requirement; and again - prior to the candidate's second interview round - when the recruiter formally contacts all the professional references provided by the candidate and a few additional people who may or may not be the informal ones contacted earlier and who were not provided by the candidate.
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- Solo Entrepreneurs Healthy Living Isnt a Luxury Its a Necessity
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written on July 21, 2009
by Ellen H Brown
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Healthy Lifestyles
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- Grab Your Crayons When Your Mind Wants To Play
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written on July 21, 2009
by Rachel Torchia
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Customer Retention
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As I began to develop my marketing plan 16 years ago for my new company, I was looking for the niche that would lead us to success. I let my mind be free to tell me the direction. I found the niche and one of my staff's favorites was "Look out, Rachel's got her crayons"!
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- Proactive Steps for Taxpayers who are Newly Married
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written on July 20, 2009
by William Riccio
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Tracking Business Finances
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In the recently released Internal Revenue Service Summertime Tax Tip 2009-04 titled Tax Tips for Recently Married Taxpayers the IRS tries to provide some guidance for recently married taxpayers. The following is a summary of the items listed in the tax tip.
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- 3 of 9 Recession Rescue Strategies
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written on July 20, 2009
by Dan Cricks
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Marketing 101
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#9 - Identify your top clients (top 20% and more importantly your top 5%) - pay attention to them, treat them special and create products/services for them. They are your best and bring the most new clients.
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- Selling a Business Interesting Statistics
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written on July 20, 2009
by Kipp Krukowski
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Buying and Selling a Business
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- Developing a Steadfast Collection Policy
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written on July 20, 2009
by William Kesman
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Receivables Management
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Chances are when you decided to open your own small business you had visions of new customers and clients beating a path to your door and you were convinced that new business clients and/or customers meant success. What many entrepreneurs fail to set as a priority is their plan of action for collections. Simply stated without a steady flow of incoming cash your business will ultimately fail.
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- Finding Your Unique Factor
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written on July 20, 2009
by Rachel Torchia
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Customer Retention
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The first "personal growth" seminar I attended, was many years ago. The subject was "Discovering Your Unique Factor". I will never forget it.
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- Market Update July 2 2009
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written on July 16, 2009
by Frank Fantozzi
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Investment Management
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We are now waiting for the quarterly earnings reports and that has left markets free to fret about all sorts of things - economic reports, government policy announcements and actions, bankruptcy filings, various scandals, etc., etc. Right now it appears that we are "climbing the wall of worry".
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- Recruiting Strategies to Keep You ProEmployee
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written on July 16, 2009
by Kenyon Mau
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COSE Advocacy Information
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With the employee Free Choice Act set to possibly be decided sometime this summer, one concept employers can keep in mind when trying to create and maintain a "pro-employee" culture; it begins with the recruiting process. Dr. John Sullivan is a human resource management advisor, author, and educator who writes and speaks all over the world on topics relating to recruiting.
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- Are You A Collector Of Emotions That Haunt You
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written on July 15, 2009
by Rachel Torchia
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Customer Retention
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Do you have things that haunt you evrytime you let them creep into your thoughts? Things that you never resolved because you hoped they would just go away, but they don't?
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- 10 Ways to Identify Talent for Your Organization
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written on July 14, 2009
by Ginni Garner
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Employee Development
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Tired of posting your open positions on job boards, LinkedIn or Craig's List? Here are 10 new ideas to identify talent for your organization.
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- Words to Comfort and What People Want
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written on July 14, 2009
by Nikki Evans
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Marketing 101
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Picture this. Your surviving loved ones gather their chairs around a table and hold hands.
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- Want to Live a Healthier Lifestyle Take it Slow and Easy
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written on July 13, 2009
by Ellen H Brown
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Healthy Lifestyles
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- You Can Ride But You Cant Hide
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written on July 13, 2009
by Rachel Torchia
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Customer Retention
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I was one of those people who, for years, has triesd to avoid conflict. It makes me uncomfortable and I don't want to "hurt" anyone.
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- Deductibility of Job Search Expenses
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written on July 13, 2009
by William Riccio
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Tracking Business Finances
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Are the expenses associated with your job search deductable? In the recently released Internal Revenue Service Summertime Tax Tip 2009-01 titled Tax Benefits for Job Seekers the IRS tries to provide some guidance to this issue. The following is a summary of the six items listed in the tax tip.
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- Cleveland Clinic and Cleveland Botanical Garden Work Out Food Waste Composting
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written on July 13, 2009
by Beau Daane
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Waste Reduction, Recycling and Composting
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AVI Foodservice kitchens in Cleveland Clinic's Main Campus H Building kicked off a successful composting program on June 22nd 2009 with support from Cleveland Botanical Garden (CBG) and Cleveland Clinic's Office for a Healthy Environment (OHE).
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- Whos Writting Your Script For You
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written on July 13, 2009
by Rachel Torchia
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Customer Retention
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Trying to be everything to everyone can be absolutely exhausting. How many times do you allow others to run your life?
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- Difficult Conversations: How to Discuss What Matters Most
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written on July 10, 2009
by Matt Mennes
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Conflict Resolution
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A difficult conversation is anything you find it hard to talk about. When was the last time you had one? When was the last time you avoided one? As business owners, and in our personal lives, we are often faced with difficult decisions and difficult conversations. These conversations (or the lack thereof) can lead to hurt feelings, damaged and severed relationships, broken contracts, unfinished projects and even lawsuits. But they don't have to.
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- Interview with SherwinWilliams Best Internship Program 2009 Best of Tech Awards
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written on July 09, 2009
by Brad Nellis
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NEOSA- The COSE Technology Network
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Tom Lucas, CIO and Danielle Leyland, IT HR Recruiter, share the inside story on the outstanding CO-Op and Internship program at Sherwin-Williams.
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- The Pressure Is On and Your Overwhelmed STOP
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written on July 08, 2009
by Rachel Torchia
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Customer Retention
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I've made both good and bad decisions in my life time. In looking back I can honestly say many of the bad decisions where made when I was under pressure or feeling overwhelmed.
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- Interview with Hyland Software Best Software Product Impact Category 2009
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written on July 07, 2009
by Brad Nellis
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NEOSA- The COSE Technology Network
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Bill Priemer, COO-Hyland Software, shares details on the company's history, growth and strategic plans.
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