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Where Do I Work Orientation for the New Guy
written on August 31, 2009 by Rachel Downey
Creating a Positive Culture

Every person employed by your business is representing your company. Even if they don't have front line responsibilities with your customers or clients, they certainly get asked at networking events or parties what they do and where they work. Implementing a formalized Orientation Program at your small business does a number of things:

 

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From Tolerance to Inclusion Part 2
written on August 31, 2009 by Tameka Taylor
Diversity Awareness and Education

My last posting was sparked by what appears to be our numbness as a society to hate crimes and the large number of organized hate groups that exist in the United States that are based on prejudice and discrimination. I also highlighted the difference between tolerance, acceptance, appreciation, and inclusion. Concluding with the concept that the inclusion is about action and the way in which we behave and treat others in our environment.

 

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3 Easy Ways to Participate in Shaping a Sustainable Cleveland
written on August 31, 2009 by Jessica Davis
Greening Your Business

August 12-14, 2009, Mayor Frank G. Jackson hosted an Appreciative Inquiry (AI) summit, bringing together a diverse group of people vested in and dedicated to Cleveland to use their vast knowledge and imagination to create an action plan for building a green economy for Cleveland's future.

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HR Segment People What do we do now Part 1 of 3
written on August 31, 2009 by Steve Krisfalusy
Employee Development

Most businesses have already started to address cost cutting, efficiency & productivity issues in their businesses and now the last item on the list is their "PEOPLE"! In this series we will cover 3 different ways to address a small businesses greatest asset, people!

 

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What Are People Saying About YOU Online
written on August 31, 2009 by Diane Helbig
Relationship Selling Strategies

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NEOSACOSE Forum Social Media Trends and Opportunities
written on August 28, 2009 by Brad Nellis
NEOSA- The COSE Technology Network

Our panel of social media experts, Karen Malone-Wright, Anita Campbell and Sage Lewis share their expertise on deploying social media for business and properly managing policies to protect your brand.

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CFPA Impact On My Business How Will It Affect Your Business
written on August 28, 2009 by Rachel Torchia
Customer Retention

Yesterday, representatives of the U.S. Chamber of Commerce (USCC) warned more than 200 participants during a conference call the negative impact the proposed Consumer Finance Protection Agency (HR 3126) will have on the business community, including the title insurance industry.

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Buying a Business Hiring a Business Broker to Find a Company
written on August 28, 2009 by Kipp Krukowski
Buying and Selling a Business

Many individuals or companies that are looking to buy a business rely on looking at available companies on business for sale websites.  While this is the most common method to find business opportunities, another method is to hire a business broker or business intermediary to search for a business based on your specific criteria.

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Who Are You
written on August 28, 2009 by Rachel Torchia
Customer Retention

Who are you? Who do you want others think you are? A question to ask yourself and honestly answer: When your life is over, what one word would you want people to use to describe your time on this Earth?

 

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NEOSA Developers SIG - Software Development Platforms
written on August 28, 2009 by Brad Nellis
NEOSA- The COSE Technology Network

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NEOSA/COSE Forum - Social Media: Trends and Opportunities
written on August 28, 2009 by Brad Nellis
NEOSA- The COSE Technology Network

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NEOSA Quarterly Survey - 2nd Quarter 2009
written on August 28, 2009 by Brad Nellis
NEOSA- The COSE Technology Network

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How Knowing What Energizes Your Employees Will Help You
written on August 27, 2009 by Kenyon Mau
COSE Advocacy Information

We are seeing signs that while the Employee Free Choice Act (EFCA) is still in Senate committee discussions, some form of compromise is expected to be passed at some point in the future.  This fact makes reviewing your vulnerability to union organizing critical for your future as a business owner or manager.

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Will Your Business Survive an H1N1 Outbreak
written on August 26, 2009 by Barbara Paynter
Crisis Communications

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Are You Sure You Are the Captain in Your Life
written on August 26, 2009 by Rachel Torchia
Customer Retention

Are you sure you are in charge of you? Do you trust yourself enough to take charge? Who is responsible for your destiny? You or someone else you allow to be responsible?

 

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NEOSA Developers SIG Software Development Platforms
written on August 26, 2009 by Brad Nellis
NEOSA- The COSE Technology Network

Scott Seighman from Sun Microsystems and Radu Iancu from Rosetta Marketing Group share details on the variety of platforms available for software development, mobile, cloud resources and traditional,

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How To Grow Your Business Without Any Money
written on August 25, 2009 by Matt Minarik
Lead Generation

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Keeping it in the Family An Overview of Selling or Transferring a Business to Family Members
written on August 24, 2009 by Chris Cooper
Succession Planning

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Where Does My Brand Belong on Facebook
written on August 24, 2009 by Jason Therrien
Social Media

As Facebook reaches over 233 million users worldwide and almost 70 million American users, it has become the most prevalent social network for marketing and advertising.

 

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Exceptional Customer Service
written on August 24, 2009 by Joe Mayer
Personal Evolution

 

Many articles with the key issues of customer retention and a focus and dedication of a business on providing exceptional customer service are posted in magazines these days.

Old news for most of us.  Who would treat customers badly on purpose?

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Banks Increase Small Business Lending
written on August 24, 2009 by John Doucette
Financing Solutions

Two recent government surveys contain some positive news for business owners that need financing. My informal discussions with local bankers confirm what the surveys say. Coupled with other changes in SBA lending programs this could be a good time for some small businesses that need financing to go back to the banks.

 

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Hiring Employees
written on August 24, 2009 by Marlene Herman
Owning a Franchise

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Reaching Out CorporateCommunity Partnerships as Organizational Learning Opportunities
written on August 20, 2009 by Miriam Ricketts
Leadership Skills in Employees

Here's an article we wrote a while back about a powerful "Leadership Learning" experience we designed and facilitated for a client in New York City. Given Cleveland's current movement toward reinvention, it seems like there are some exciting opportunities for corporate-community partnerships in our Northeast Ohio region.

 

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A New Way of Listening
written on August 19, 2009 by Joe Mayer
Personal Evolution

 

To change outcomes we have to understand why we react and feel the way we do.   As we grow, we learn. Learning means that we create "maps" or "files" in our mind about certain issues, people or tasks.

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The Gift of Failure
written on August 18, 2009 by Diane Helbig
Relationship Selling Strategies

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